Legendary Support


Selling travel isn’t a 9 to 5 job. Neither is helping your business. We’ve got your back 24/7 with our legendary support.

Phone support

We’re only a phone call away. Pressing questions, commission concerns, marketing ideas you’d like input on? From tech support to the owners of the company, we’re ready for your call.

SOS tickets

The name says it all. SOS is our email customer service response system. OA has an extensive searchable database for common (and not-so-common) questions, as well a ticketing option for personal response within 24 hours.

Agent community

Our active community of more than 8000 agents is an excellent way to connect. OA maintains a private Facebook group, live chat, and discussion boards so agents can come together and share ideas and support each other.

Email updates

Email updates are essential to our legendary support practices. You’ll receive these on a regular basis with changes in policy, tips & tricks, and travel industry updates.

Online Training

Our on-demand training is legendary support at its best. With hundreds of courses and OA staff right by your side, you’ll never feel like you’re flying blind.

Magtap Resources

Our online knowledge base resource features everything from marketing and business building tips to interviews with OA’s industry-leading vendors. It was born of years of experience and knowledge, and it’s right at your fingertips.

“I have been with Outside Agents for almost eight years. I love this agency. There is so much information available to their agents and you can reach out anytime for help. They are very responsive and more than that, they care.”

Rhonda Shirley

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