OutsideAgents.com is a family-owned and operated business. When you join OA, you become part of that family. Whether you need help or you want to talk to an owner of the company, all you need to do is drop us an email or pick up the phone. We will support you every step of the way.
Primary Site Data Statement
About {agencyname}, {agencywebsite}, and HMB Solutions, Inc.
HMB Solutions, Inc. (together with its subsidiaries and partners, “OutsideAgents.com,” “A.S.A.P. Cruises Inc.,” “us,” “the Company” or “we”) offers its customers, including {Agency Name}, an online permission-based travel agency operations and content management software platform. We are a service provider to our customers, most of whom are small businesses. Our products and services help our customers design and manage website content, send email newsletters, share content on social networks, manage lists of contacts and their marketing preferences, and track both promotional and transactional communications. We analyze that information and send communications to customers’ contacts only at the direction of the customer who provided the information, and only on that customer’s behalf. We do not have a direct relationship with the visitors or clients of our customers’ online or offline assets including website content and emails (“Contacts” or “you”).
This agreement pertains exclusively to commercial communications and data related thereto. It does not address Transactional or relationship content which facilitates an already contemplated or agreed-upon transaction or updates a customer about an ongoing transaction and is expressly excluded from the scope of consumer protections defined and contemplated herein.
Our customers are required to use our platform in accordance with local, state, federal, and, where applicable, international law, our contract with them, and the guidelines set forth by the Direct Marketing Association and only for permission-based marketing. They are required to do so in compliance with all laws in addition to our strict use compliance requirements set forth by us for our customers. If you believe you have received illegal, unwanted, unsolicited messages or other communication sent through or presented by our platform (or seemingly sent through or available on our platform), please forward a copy of that message or a screenshot of the page along with your questions or comments per the request you will receive via email after completing the Administrative Contact Form.
Collection of Customers’ Contact Data
Contact Data Provided by Our Customers
Our customers upload lists of their contacts, including their email addresses, names, and other contact data, into our systems in order to use our products at their sole discretion in the servicing of their clients. In the course of said use, we may also collect our customers’ contacts’ demographic data, shopping histories and details about such contacts’ interactions with marketing communication. Our customers then use our platform and technology to perform marketing operations, including sending email campaigns to people on their contact lists, often referring them to our customers’ websites. Our customers are required to obtain permission as defined by the CAN-SPAM Act before adding an email address to their lists. We do not share contact lists uploaded by a customer with any of its other customers, nor do we email to our customers’ contact lists for our own purposes or without our customers’ explicit direction to do so.
Contact Data Provided by You
We will have your email address and other contact data under the following circumstances:
- If you sign up to receive emails or other communications from one or more of our customers, including by means of a sign-up or information request form or link;
- If you register for an event held by one of our customers; or
- If you interact with our customers via social media, SMS or text messaging, or other 3rd party media or communication channel; or
- If you otherwise submit your email address to our customer by means of a product or service offered by us or our vendor partners.
We also receive information directly from you when you interact with an email, website, or social media marketing campaign or other product that our customers may use as part of the services we provide to them, including when you sign up to our customers’ email lists, website notifications, SMS messaging or other communications. We hold any data received as part of campaigns on behalf of our customer, and as such you must contact our customer and not us or our 3rd party partners if you have any questions, concerns, or compliance related requests. Their name and contact information are:
| Direct Inquires to the Following: | |
| Agency Name | {Agency Name} |
| Agent Name | {Agent Name} |
| Agency Phone Number | {Agent Phone} |
| Administrative Contact | {Contact Us Form} |
Email campaigns sent from our platform and interaction with our websites may include a web beacon, often in the form of a Clear GIF, that allows us to determine, on behalf of our customers, if you open an email or visit certain site pages, as well as on-site navigation and history, the email delivery status and your geographic location. Email campaigns and web visits may also contain or utilize other tracking technology that allows us to determine what you click on in an email or on a web page and if you unsubscribe or change your subscription preferences. Web beacons, clear GIF’s and other tracking technologies also facilitate our collection of log data, including your IP address, entry and exit points, browser type and version. We share information about site navigation and history, email delivery, email opens, email and website clicks, website use history, and subscription preferences, as well as aggregated information about browser types, with our customers so they can optimize their campaigns, customize offerings to you, understand your level of engagement with them and any other uses the customer describes in its online privacy policy.
Please note that web beacons and related technology may be refused when delivered via email by disabling HTML images or refusing HTML (select “Text Only”) emails via your email software. Other tracking technologies used in our email campaigns are only activated when you click on a link or otherwise interact with content in an email or on a website, and you may opt out of such data collection by not interacting with emails sent from or pages powered by our platform and by managing your browser settings.
We may also collect data about the devices that are used to access our customers’ websites including IP address, type of operating system and the content that is viewed on our customers’ websites and how users navigate between our customers’ webpages
We (or another third party) may also set a cookie on your browser when you access an event registration form, donation form, coupon, or website resource from a customer’s email or website in order to better track visitors to such website. For more information on how to manage cookies in your web browser, visit http://www.allaboutcookies.org and review your browser settings.
As we do not control or restrict except as required by law, the content of our customers’ websites, we cannot provide a comprehensive list of cookies in use on our customer’s website. The ability to use the tracking features of Google Adwords is provided to our customers on their websites which may include, but is not limited to, the following:
| _ga | 2 years | Used to distinguish users. |
| _gid | 24 hours | Used to distinguish users. |
| _ga_<container-id> | 2 years | Used to persist session state. |
| _gac_gb_<container-id> | 90 days | Contains campaign related information. If you have linked your Google Analytics & Google Ads accounts, Google Ads with conversion tags will read this cookie unless you opt-out. |
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
- Manage cookie settings in Chrome and Chrome Android and Chrome iOS
- Manage cookie settings in Safari and Safari iOS
- Manage cookie settings in Firefox
- Manage cookie settings in Internet Explorer
- Manage cookie settings in Opera
- Manage Network Advertising using NAI recommendations
For all other browsers, please look for a “help” function in your browser or contact the browser provider.
Use and Sharing of Customers’ Contact Data
We will never email or otherwise digitally promote to our customers’ lists of contacts for our own purposes . We provide information we collect about your interaction with websites and emails that were sent, created, or managed using our products to our customers and use it on behalf of our customers to provide our products and services, to improve our products and services, and in connection with our security and compliance programs.
We may share your information with service providers who develop certain features and functionality that integrate with our products, provided that such sharing is authorized by our customers. This allows us to make certain features of our services available to our customers. We impose obligations on our service providers and customers to ensure they use data in a manner consistent with their privacy policy, our strict use and compliance requirements, and consistent with applicable privacy laws.
We are located, store and process your information in the United States, although we may use service providers outside the United States. When we transfer your information to service providers, we do so in compliance with applicable privacy laws and our privacy policy.
Customer Contact Targeting
We offer our customers certain features that allow them to better target who they contact through our products and services. In order to do this, we may also partner with third parties who can provide our customers with information about you. If both you and our customer are located outside of the European Union, this may include demographic information, shopping histories, geographic location and details about customers’ contacts’ interactions with marketing communications. We require that these partners are contractually or legally permitted to share this information with our customers and with us.
Our customers opt into these features so that they and we can optimize their campaigns, segment their lists, manage site traffic, and better customize their specific offerings to you. We require all our customers to comply with applicable laws and maintain fully compliant privacy policies. For more information regarding how our customers use the data we provide them, and about how you can opt out of having this data collected by our customers, please contact the sender or our website administrator/agency (our customer) of the communication you received or website you visited.
Choice/Opt-Out
All emails you receive through our platform include an easy, automated way to stop receiving marketing emails from the sender (unsubscribe). Certain senders also allow you to change the topics you’re interested in by updating your profile with our customers. If you wish to unsubscribe or update your profile, simply click on the Unsubscribe, and/or Update Profile links at the end of any email you receive from our customer. If you believe you have received an unsolicited commercial email from us on behalf of any of our customers, you may report it to us using this abuse form